![]() ![]() If you’d like to increase the number of registers associated with your account or update your payment information, then the billing team can take care of that for you. Whether you’re having trouble with your printer or issues with reports, the support team is here to help.īilling: The billing department can assist you with any questions about your Lightspeed account. Support: The support department can assist you with any questions about setting up your hardware or using Lightspeed software. If you’re an existing customer, you can also reach out to your sales representative directly. Sales: The sales department can assist you with any questions about additional features and services. To make sure you're in contact with the right person, here's some more information about the different departments at Lightspeed. Before speaking with a representative, you’ll need to select the relevant department for your call. ![]() PIN access: The employee doesn't have the External Login permission enabled in their employee. External login access should only be given to trusted employees. The customer interface is simple and easy to use inventory is pretty simple to create items and add stock, individually or via purchase order. If a Lightspeed Retail session is open, the employee can also enter their PIN on the Lock screen to access your Retail account. If you wish to make a data privacy request, please complete the online form linked in our Privacy Policy.Ĭall us to modify your subscription, speak to Support or inquire about billing, invoices or contracts. In other words, they can start a Lightspeed Retail session. ![]()
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